Faulty Products-Returns & Refunds

  • If there is an error or fault with your products, we will replace the items for you.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have a receipt or proof of purchase.
  • The cost of return of the item will be met by Full Range Camping.
  • The return window is 7 days from the delivery date.
  • Return is to be made by mail and delivered to Full Range Camping’s Postal Address (see at the bottom of the page).
  • Once we receive your item, we will inspect it and notify you that we have received your returned item.
  • We will immediately notify you of the status of your replacement.
  • If your return is approved, we will send a replacement of the item/s purchased.
  • We will notify you of the tracking details of the item

Change of Mind (Remorse)-Returns & Refunds

If the customer wishes to return their item due to a change of heart or changed their mind, FRC will accept returns on the below terms:

  • The time being returned has not been used or altered.
  • The items are not defective in any way from the original sale condition as a result of misuse by the customer.
  • The cost of return of the item will be met by the customer.
  • The return window is 7 days from the delivery date.
  • Return is to be made by mail and delivered to Full Range Camping’s Postal Address (see at the bottom of the page).
  • Once we receive your item, we will inspect it and notify you that we have received your returned item.
  • We will immediately notify you of the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a refund to your credit card (or original method of payment).
  • You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Please feel free to Contact Us If you have any questions on how to return your item to us.

Email: [email protected]   Phone:  (07) 5406 1247

Full Range Camping Postal Address

Full Range Camping
P.O Box 1580
Noosaville BC, QLD. 4566