Faulty Products-Returns & Refunds
- If there is an error or fault with your products, we will replace the items for you.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have a receipt or proof of purchase.
- The cost of return of the item will be met by Full Range Camping.
- The return window is 7 days from the delivery date.
- Return is to be made by mail and delivered to Full Range Camping’s Postal Address (see at the bottom of the page).
- Once we receive your item, we will inspect it and notify you that we have received your returned item.
- We will immediately notify you of the status of your replacement.
- If your return is approved, we will send a replacement of the item/s purchased.
- We will notify you of the tracking details of the item
Change of Mind (Remorse)-Returns & Refunds
If the customer wishes to return their item due to a change of heart or changed their mind, FRC will accept returns on the below terms:
- The time being returned has not been used or altered.
- The items are not defective in any way from the original sale condition as a result of misuse by the customer.
- The cost of return of the item will be met by the customer.
- The return window is 7 days from the delivery date.
- Return is to be made by mail and delivered to Full Range Camping’s Postal Address (see at the bottom of the page).
- Once we receive your item, we will inspect it and notify you that we have received your returned item.
- We will immediately notify you of the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your credit card (or original method of payment).
- You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Please feel free to Contact Us If you have any questions on how to return your item to us.
Email: [email protected] Phone: (07) 5406 1247
Full Range Camping Postal Address
Full Range Camping
PO Box 364
Scarborough, QLD. 4020